All of our items are made to order. Orders are usually fulfilled within 24 hours of receiving order, but please allow 3 days for processing and fulfilling your items. Customer satisfaction is our highest priority!
So if products meet any of the following criteria, please contact us and we will have your order replaced as quickly as possible:
- The product itself is flawed.
- The print quality is poor.
- The final product is different from the product presented on the site.
But if you are in any way unsatisfied with your purchase, please email us at email@example.com or if you prefer you can text me with your name and the word flatbydesign followed with a question mark...flatbydesign? and/or any other information you want to include and I will get back with you asap. 816-726-9313.
Please note that we do not exchange any item that has been worn, used, or washed.
We have size charts on all of the product pages, so please review the chart to make sure you order the correct size, as we do not accept returns for the wrong size, if in doubt, order a size up.
We offer a variety of products in our store, and because of this we have a few different suppliers that we use. All designs were designed by us, and some are printed by us. White is a very popular font color for printing, however at this time we do lot have the capability to print anything with white in the design, so any design with white print will be done by another party at no extra cost to you. Our goal it to get as many shirts out their, they serve 2 purposes, to bring Flat Earth awareness, and it is also a great way to meet other Flat Earthers.